Privacy

Data controller

Laseria SARL, 2nd floor, Agadir Bay, 118 Technopole 1, 80007 Agadir, Morocco. Contact: [email protected] / [email protected].

Your data is processed in line with Moroccan law 09-08 on the protection of individuals with regard to the processing of personal data, under the supervision of the CNDP. Declaration in progress with the CNDP.

What this site collects

To book online, the form asks for your name, your phone number and your e-mail, along with the zones and time you choose. This site's booking server passes it to SimplyBook.me, our booking tool, to record your appointment; it does not keep it.

If you message us on WhatsApp or Messenger, or book on SimplyBook.me, we receive what you enter there: usually your name, your number, and the zones and time you want.

Why, and on what basis

We use this information to answer your booking request, organise your sessions and contact you about them, because you ask us to. By e-mail, SimplyBook.me sends you the booking confirmation, a reminder 24 hours before, a message if the appointment is cancelled and, after your visit, an invitation to leave a review on Google.

Who receives it

Only Laseria SARL and the providers that run the service: SimplyBook.me (online booking), Meta (WhatsApp, Messenger and its chatbot), n8n (automation of the Messenger chatbot) and Cloudflare (website hosting). Your information is never sold.

Where it is kept, and for how long

This site keeps no booking data: your request stays in the tool you used (WhatsApp, Messenger or SimplyBook.me). These providers may process data outside Morocco, under their own terms. We keep conversations as long as needed to follow up your sessions.

Cookies and measurement

Your language is kept in your browser’s local storage. On the Contact page, the Google Maps map is loaded from Google, which may set its own cookies. We do not use audience measurement.

Your rights

You can ask to access, correct or delete your information, or object to its use, by writing to [email protected] / [email protected]. We answer within one month.

If our answer does not satisfy you, you can complain to the data protection authority: CNDP (www.cndp.ma).